Term & Conditions:

1. Program validity period : October 28th – December 31st 2022
2. Redemption scheme:

• 3. Validity period of Voucher is until December 31st 2022.
  4. GarudaShop product purchase with redemption discount will still earn miles, calculated from price after redemption discount.
  5. Redemption valid for all GarudaMiles members.
  6. 1 Voucher valid only for 1 transaction, vouchers cannot be combined with other promos / vouchers, can’t be cashed and non-refundable
  7. Voucher quota is subject to availability.
  8. It is allowed to redeem more than 1 voucher as long as member’s miles balance is sufficient
  9. Voucher received by GarudaMiles member is transferable to member companion & the responsibility is fully under GarudaMiles member
  10. Redemption Channel:
      1. Redeem directly on the GA Mobile Apps “Fly Garuda App”
      2. Send an email request / WA request with the subject ” Redemption GarudaShop Voucher” to garudamiles@garuda-indonesia.com or to WhatsApp number +62 813 9845 4480 (specifically for receiving messages) & inform about name, GarudaMiles number, Date of birth, Phone number, Kind & amount of vouchers to redeem. Address of request email or phone number must be the same with email/phone number registered at GarudaMiles database.
      3. Sales Office (Garuda Indonesia Sales Office)
      4. Garuda Indonesia Contact Center at (+6221) 2351 9999/0804 1 807 807
  11. GarudaMiles has the right to change the terms and conditions at any time without prior notice.